Frequently Asked Questions
Shipping & Returns
(Click to View full policy)
All artworks are shipped fully insured.
Tracking information is provided for every order.
Packaging is designed to protect fine art during transit.
All sales are final, with a 48‑hour inspection window for damage or misrepresentation.
Returns are not accepted for buyer’s remorse or preference changes.
If damage occurs during shipping, contact us within 48 hours with photos.
Returns & Inspection Policy
At Gallery in the Woods, every artwork is selected with curatorial intention and offered with clear provenance and documentation. Because many works are limited editions, signed pieces, or historically significant prints, all sales are final.
However, we want collectors to feel confident and protected. For that reason, we offer a 48‑hour inspection window upon delivery.
48‑Hour Inspection Window
Upon receiving your artwork, you have 48 hours to inspect the piece for:
shipping damage
condition issues not described in the listing
material misrepresentation
If any of these issues are present, please contact us within 48 hours so we can resolve the matter.
Damage & Misrepresentation
If an artwork arrives damaged or materially different from its description, please notify us within 48 hours. We will review the issue and offer an appropriate resolution, which may include replacement, repair, store credit, or refund depending on the nature of the work.
General Questions
Do you accept returns?
All sales are final due to the nature of fine art collecting. However, we offer a 48‑hour inspection window upon delivery. If a work arrives damaged or materially different from its description, please contact us within 48 hours so we can resolve the issue.
Are your gallery’s valuations used by auction houses?
Yes. Our website and collection research are referenced during live auctions hosted by Ray Taylor’s Fine Art Auction, where our pricing is used as a comparison point for several artists, including Banksy. These references occur publicly during auction broadcasts.
My daily card limit is less than the purchase price. Can I use a certified check instead?
Yes, if you use our contact form to let us know your intent, we can provide you with information for paying with a certified check.
Do you entertain offers?
Yes, we will most definitely entertain reasonable offers on most of our items. Use our contact form or chat assistant to submit an offer.
Do you make package deals?
Yes, we will be able to offer you a discounted price if you want more than one piece. Use our contact form to request a quote on specific groups of works.
How do you price your works?
We use a combination of past auction results, prior online sales and current gallery asking prices to set our valuations. If you see an exact item at a lower price elsewhere, ensure the item is framed, comes with COA and is in excellent condition. If so, email us and we will try to beat that price.
How do your on-site art shows work?
We have free-standing art displays that take very little floor space. We can curate a varied display depending on desired ambiance and accommodate small or large areas. Our pieces can be offered for sale during the show or be off-sale and for display only. We travel within 50 miles of Perry, KS. Use our contact form to request more information.
Do you ship internationally?
We will ship internationally on a case‑by‑case basis. Please contact us for a shipping quote, insurance details, and any required customs documentation.